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If you ever have to do any academic writing you know how much work can be involved in building and formatting a bibliography.
There are some great commercial products that dispatch this task with aplomb, but they tend to be too expensive for casual End Users who aren’t in academia.
Enter Zotero a free FireFox plugin that does the job.
Zotero makes it easy to extract references from web pages and build bibliographies from citations you insert in your favorite word processor. Zotero can even capture web pages and sync across multiple computers & operating systems.
Many of us at the IEUC still use commercial products that support higher end functionality in our workflow, but Zotero is a great compliment to these tools as well.